Shipping Policy

UPDATED:  March 2021

PLEASE NOTE:   due to Covid-19, no delivery companies are guaranteeing delivery times/dates.

GENERAL INFORMATION

We now have fulfillment centers in California, New Jersey, and Texas via our partnership with ShipBob fulfillment company to improve accuracy and delivery times.

Generally, the closest ShipBob warehouse is where your order will be fulfilled and sent, depending on inventory and weather conditions.

If your order is received by 12N, your order is generally processed the same day; after 12N, your order is fulfilled and sent the following day.

TIMELINES TO RECEIVE ORDERS

Pet Parents

Veterinarians

SHIPPING RATES

To determine the applicable shipping rate (if your purchase is under $60.00) for items in your cart:

SHIPPING NOTIFICATION

How will I know when my order has been processed and shipped?

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