Refund Policy

Merchandises must be returned within 1 business day or 24 hours from the date the item is received.
If you have received the wrong item(s) in your order, have received defective/broken item(s) in your order, or if your order is missing during delivery, we will process your refund within 28 business days upon the date the faulty item(s) reaches the Vetz Petz Office.

Please contact us via line@: @antinolthailand or email

Remark: Returned and refunded only if opened/ seal broken.

OFFICE HOURS: Monday - Friday 9.30 AM - 5.00 PM (Except Public Holidays)
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